Zendesk is a platform for better customer relationships. It empowers you to enhance customer engagement and better understand your customers. Take customer support to the next level and earn your customers’ trust.
Integrate every communication channel to offer a streamlined experience: email, social, web, live chat, online store, SMS, and app. Let your clients choose which channel they prefer to use to contact you, and make support easy for your agents by interacting from a single platform.
Set support desk agents up for success with effective tools for collaboration, information gathering, and automation. Zendesk is intuitive, built with customer support agents in mind. Easily access all your customer data and create custom metrics that matter most for your team’s productivity.
Adopt an agile customer service approach that drives revenue. With redk and Zendesk, you can get your customer support platform up and running in just hours, and maximise your customer service ROI.
Delivering superior customer service can set your business apart from the competition, whatever your industry or organisation size may be.