Get started and transform your customer service with Zendesk

Our tailored solutions help you take customer experience to the next level

Track, prioritise, and speed up customer support ticket resolution, all in one place.

Drive higher customer satisfaction rates

Zendesk is a platform for better customer relationships. It empowers you to enhance customer engagement and better understand your customers. Take customer support to the next level and earn your customers’ trust.

100% multi-channel

Integrate every communication channel to offer a streamlined experience: email, social, web, live chat, online store, SMS, and app. Let your clients choose which channel they prefer to use to contact you, and make support easy for your agents by interacting from a single platform.

Powerfully productive agents

Set support desk agents up for success with effective tools for collaboration, information gathering, and automation. Zendesk is intuitive, built with customer support agents in mind. Easily access all your customer data and create custom metrics that matter most for your team’s productivity.

Easy-to-use & profitable

Adopt an agile customer service approach that drives revenue. With redk and Zendesk, you can get your customer support platform up and running in just hours, and maximise your customer service ROI.

+ 90.000 customers trust in Zendesk

Delivering superior customer service can set your business apart from the competition, whatever your industry or organisation size may be.

Reinvent your customer experience by driving service excellence with Zendesk

Focus on running your business, we will focus on turning your customer service into something incredible, simple, and powerful

As a Zendesk Business Partner, at redk we help you develop and implement a quality customer service solution. Our professional services:
  • We analyse your business process and provide recommendations, including process re-design for efficiency.
  • Get clear, strategic recommendations for developing a more efficient operating model.
  • We give your agents the tools they need to become customer experience experts.
  • Integrate Zendesk with other business tools (CRM, website, social media, email marketing, and much more.)
  • Set-up and customise your ticketing platform.
  • We help you immediately identify new customer trends. Understand what channels are impacting positively throughout the entire customer journey.
  • We offer strategic guidelines to ensure success with multichannel support orchestration, driving efficiency and ensuring customer satisfaction.
  • Deciding which service channels you want to focus on? We help you implement them into your strategy.

A help desk ticketing system for every customer, and for every team

Explore all the options and select the Zendesk edition that best suits your business needs

PROFESSIONAL

£39

agent/month

Excellent for fast-growing teams. Optimise every customer interaction in a single platform

ENTERPRISE

£79

agent/month

All you need to maximise every customer conversation and monitor your business performance

ELITE

£149

agente/mes

Unlimited customer support capabilities for high-performing teams
*This pricing applies only to annual contracts.

How we can help you?

Increase support agents’ productivity and cost efficiency. From a strategic implementation to support, we make sure you get the best value out of Zendesk. Contact us today and we'll provide a free consultation call.